Privacy Policy for NextWave Cleaners LLC
Effective Date: February 1, 2025
At NextWave Cleaners LLC, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website, www.nextwavehousecleaning.com. By using our website, you consent to the data practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Book a service
- Contact us via web forms, email, or phone
- Subscribe to our newsletter
- Request a quote
The types of information we collect may include:
- Personal Information: Name, email address, phone number, physical address
- Payment Information: Payment details are processed securely through third-party payment processors (we do not store payment details on our servers)
- Service Preferences: Specific details about your cleaning needs, such as home size and preferred cleaning dates
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Process transactions and send invoices
- Communicate with you regarding bookings, special offers, and service updates
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party companies that help us deliver our services (e.g., payment processors, marketing platforms)
- Legal Requirements: If required by law or to protect our rights
SMS Privacy Policy
NextWave Cleaners LLC may disclose Personal Data and other information as follows:
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security. We use secure SSL encryption for data transmission and store your information in secure systems.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our site, enabling us to improve performance and user experience. You can disable cookies through your browser settings, but this may affect certain functionalities of the website.
Your Rights
You have the right to:
- Access and review the personal information we have collected about you
- Request corrections to any inaccurate data
- Request deletion of your personal information, subject to certain legal obligations
To exercise these rights, please contact us at [email protected].
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.
Contact Us
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
NextWave Cleaners LLC
Phone: 860-746-8288
Email: [email protected]
By using www.nextwavehousecleaning.com, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting NextWave Cleaners LLC with your privacy.